Job Description: Insurance Sales Officer - Federal Bank Channel
Key Responsibilities:
1. Revenue Generation:
- Lead Management: Efficiently manage leads generated through 4-5 assigned bank branches.
- Sales Conversion: Convert leads into successful sales by understanding customer needs and presenting suitable insurance products.
- Target Achievement: Meet and exceed sales targets and revenue goals set by the company.
2. Customer Base Development:
- Cross-Selling: Identify opportunities to sell additional insurance products to existing customers.
- Up-Selling: Recommend higher-value products to customers when appropriate, enhancing customer satisfaction and increasing revenue.
- Customer Retention: Implement strategies to maintain a loyal customer base and reduce churn.
3. Relationship Building:
- Bank Staff Collaboration: Work closely with bank staff to identify potential customers and generate leads.
- Trust Building: Develop and maintain strong, trusting relationships with bank staff to ensure their support in promoting insurance products.
- Regular Engagement: Engage regularly with bank branches to stay updated on any new leads or potential sales opportunities.
4. Sales Process Management:
- Documentation: Ensure all sales processes, from initial contact to policy issuance, are completed accurately and efficiently.
- Compliance: Adhere to all regulatory and company guidelines to ensure compliance in all sales activities.
- Follow-Up: Conduct timely follow-ups with customers to facilitate smooth policy issuance and address any concerns.
5. Market Development:
- New Market Exploration: Identify and develop new markets and customer segments in line with the company's sales strategy.
- Market Analysis: Conduct market research to stay informed about industry trends, customer preferences, and competitive offerings.
6. Customer Service:
- Support: Provide excellent post-sales support to customers, addressing any queries or issues promptly.
- Feedback Collection: Gather customer feedback to improve service quality and product offerings.
Desired Skills and Qualifications:
- Educational Background: Bachelor’s degree in any discipline. Relevant certifications in insurance or sales are a plus.
- Experience: Prior experience in sales, preferably in the insurance sector, is desirable but not mandatory.
- Communication Skills: Excellent verbal and written communication skills to effectively interact with customers and bank staff.
- Interpersonal Skills: Strong interpersonal skills to build and maintain relationships with customers and colleagues.
- Sales Acumen: Proven ability to understand customer needs and sell appropriate insurance products.
- Customer Focus: A customer-centric approach with a commitment to delivering high-quality service.
- Goal-Oriented: Strong motivation to meet and exceed sales targets.
- Adaptability: Ability to work in a dynamic environment and adapt to changing sales strategies and targets.
- Problem-Solving: Strong problem-solving skills to address customer queries and issues effectively.
- Compliance Knowledge: Understanding of regulatory requirements and compliance standards in the insurance industry.
Benefits:
- Competitive salary with performance-based incentives.
- Professional development and training opportunities.
- Health insurance and other employee benefits.
- Career growth potential within the company.
This role offers a great opportunity to start or further your career in the life insurance sector, leveraging your sales skills to generate business and build lasting relationships with customers and bank staff.
Yearly based
Ernakulam District,Kerala,India
Ernakulam District,Kerala,India