Key Responsibilities:
1. Handle customer interactions via voice or chat, addressing inquiries and concerns.
2. Resolve customer queries efficiently through call or chat processes.
3. Deliver a high level of customer satisfaction by providing prompt and professional support.

Requirements:
1. Strong verbal and written communication skills in English.
2. Excellent customer service abilities with a focus on resolving issues.
3. Willingness to work in rotational shifts.
4. Flexibility to work on rotational days off, including weekends (Saturday and Sunday).
5. Availability to work 6 days a week, in 9-hour shifts.
6. Prior experience in voice or chat support processes is preferred.

Join us and become part of a dynamic team dedicated to enhancing customer experiences!

Salary

200,000 - 230,000 INR

Yearly based

Location

Mumbai,Maharashtra,India

Job Benefits
Company defined benefits
Job Overview
Job Posted:
2 months ago
Job Type
Full Time
Job Role
Manager
Education
Any
Experience
1 Year
Total Vacancies
20

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Location

Mumbai,Maharashtra,India